Step And Repeat Faq

Graphic Design, Production Time, Warranty & MORE

What’s Included in a Bundle Price:

Included in the price is the frame, print and a soft carrying bag. Optional lighting is available for purchase starting at $79 for a set of two.

Our prices do not include tax, design or delivery. Design is $25.00 for basic graphic layout, delivery to GTA is $35.00. If you are providing logos, we prefer them in an editable PDF with text in outlines (we can also accept EPS or AI formats if you cannot provide preferred format).

Ordering Process:

Once you have decided on the artwork, logo or logos that will be showcased on your step and repeat along with the size of the wall, send across your artwork, delivery address and desired delivery date to We will reply with an email that acknowledges receipt of the order, confirms your timeline and includes an invoice for the full amount of the order. On the invoice you will find directions to put a deposit or full payment down online. If you prefer pay over the phone, you can contact us directly. Once we have received a payment, we will forward you a set of proofs to look at. Once received, and you have confirmed design and layout, we begin production.


In some cases, venues fail to provide sufficient lighting to properly showcase a media wall. If this is the case, a set of halogen top lights can be supplied for $79. We also offer LED top lights for $199.

Setup Time:

The typical setup time for a telescopic frame is approximately 20 minutes, assuming that one is aware of how the frame is to be assembled. By contrast the set up time on a expand frame is approximately 8 minutes.

Multiple Prints:

Because the frame and print are separate, our patrons often choose to reuse their frames with different prints. Additional 8×8 prints starting $250.00 for vinyl, additional 8×10 prints starting at $319.00 for vinyl.

Frame Durability:

Our expand step and repeat package is designed for repeat use in and outdoors and should withstand regular wear without a problem. To date, we have not had a single complaint about frame durability, longevity or hardiness. While durable, the telescopic frame is suited only for several uses in indoor or calm outdoor conditions.

Graphic Design

A basic graphic layout for a step and repeat costs $25. This amount reflects the typical three quarters of an hour set up time that it typically takes our graphic designers to generate a proof and make revisions. In the event that additional design work is required, a $45/hour rate will be applied.

Production Time:

Our standard production time is 7 days from final artwork. This time includes what’s needed to both print and ship the media wall. That said, we can generally accommodate most timelines in the event that a Step and Repeat is needed in a shorter time frame. Typically, however, we require one day printing/finishing and one day for shipping. Rush charges will be applied in such cases. Same day print and deliver jobs will have a minimum $100 rush charge applied.


We are committed to our clients’ satisfaction with our products. Given this, we will do everything in our power to ensure your satisfaction with the final product.